Spanning The Globe Case Study Text Mark

Presentation on theme: "International Human Resource Management"— Presentation transcript:

1 International Human Resource Management
IHRM Case 1International Human Resource ManagementManaging people in a multinational contextSpanning the Globe

2 Tex-Mark Corporation Exhibit A IHRM Case 1 – Spanning the Globe 2
Pre-departure activities‘Country briefings’, outsourced to a consulting firm in San Antonio that had experience dealing with the countries in which Tex-Mark operated. Tex-Mark was prepared to pay for four sessions each lasting one hour.‘Reading Assignments’. Three to four books (depending on region of assignment) on national or regional culture and/or doing business in the focal region. Accompanying spouses/partners had access to a similar library.‘Interviews and conversations’ with Tex-Mark employees with country experiences.‘Language courses’. Attendance at elective ‘survival level’ language classes. These courses last from eight to twelve weeks, with three course meetings a week. Tex-Mark will pay for spouses/partners as well.In-country training and developmentUpon arrival, Tex-Mark staff in the local operation will assist the accompanying spouse/partner with job search activities. They will assist with finding children acceptable schooling situations. Where possible, Tex-Mark staff will endeavour to provide a social support network.RepatriationUpon return all expatriates are required to go through a debriefing and career counsellingsession with HR staff. This should be held within two months of the person’s re-entry to the homelocation.IHRM Case 1 – Spanning the Globe2

3 Case 1 Activity In the role of Eric
Summarize your thoughts on the problems at hand, alternative solutions and your strategy on how to proceed at the forthcoming meeting.How will your proposal solve the problems you have defined?IHRM Case 1 – Spanning the Globe3

4 Question 1 The problem has four sections
The expectations of expatriatesPre-departure and in‐country trainingRepatriationThe costs and use of expatriates vs. HCNs or TCNsAlternatives range from “tactical” (expand and formalize the pre-departure training, making language training mandatory) to more “strategic” (revising roles to require mandatory mentoring by the local host and the expatriate, longer term, more complete and planned out career dynamics)IHRM Case 1 – Spanning the Globe

5 Question 1 - ContinuedThe strategic solution is riskier, yet Tex‐mark’s move into China will require more strategic changes in how employees view their role in international assignments if we are to avoid the problems characterized by Fred’s experienceEric should present the tactical and strategic options and argue for the more strategic optionIHRM Case 1 – Spanning the Globe

6 Question 2Assignment expectations will be more realistic, given role clarificationPre‐departure training will no longer bear the brunt of responsibility, but be balanced with in‐country mentoring and practical assistanceRepatriation will be considered as part of longer, more diffused and planned out global career processesTraining costs will be used to train expatriates, but also to provide mentoring for local employees, thereby providing for faster, more effective assignment (taken over by locals and reducing costs)IHRM Case 1 – Spanning the Globe

Drue H. Barrett, Ph.D., Lead, Public Health Ethics Unit, Office of Scientific Integrity, Office of the Associate Director for Science, Office of the Director, Centers for Disease Control and Prevention, Atlanta, Georgia, USA


Gail Bolan, M.D., Director for the Division of Sexually Transmitted Disease Prevention (DSTDP), National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention (NCHHSTP), Centers for Disease Control and Prevention, Atlanta, Georgia, USA


Angus Dawson, Ph.D., Professor of Bioethics and Director, Centre for Values, Ethics & the Law in Medicine, School of Public Health, The University of Sydney, Sydney , Australia


Leonard Ortmann, Ph.D., Senior Public Health Ethics Advisor, Public Health Ethics Unit, Office of Scientific Integrity, Office of the Associate Director for Science, Office of the Director, Centers for Disease Control and Prevention, Atlanta, Georgia, USA


Andreas Reis, M.D., M.Sc., Technical Officer, Global Health Ethics, Department of Knowledge, Ethics and Research, World HealthOrganization, Genève, Switzerland


Carla Saenz, Ph.D., Bioethics Regional Advisor, Pan American Health Organization, Washington, D.C., USA                                                                                    

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